Terms of Service
The Artist has every right to decline a commission if she feels that she may not meet the Client’s expectations or if the request falls under subjects the Artist will not do.
Commissioned art is mainly for Personal Use only unless Commercial Rights are discussed. Art for personal use may be used as profile pictures/banners, etc. but may not be used for profit.
The Artist owns all rights to the work. Putting any artwork made by the Artist into any Artificial engine is prohibited. The Artist is allowed to include the artwork in her portfolio. The Artist is allowed to post the art on her social media unless requested otherwise. For full Non-disclosure, a flat fee will be incurred.
Listed prices are the base price and usually stay that way. Please understand that the price may increase depending on additional details, the complexity of the commission, and any fees including but not limited to; Commercial Rights, Non-disclosure Agreements, rushed deadlines, extra revisions, etc.
Please wait patiently for your commission to be finished. Rush orders with a specific deadline may not be able to be completed and if they are will incur additional fees. Please give the Artist at least 30 days to at most 3 months to complete the commission. The Artist values quality and detail and thus put many hours into the art and process, please be patient. The Client is welcome to ask for updates if there hasn't been one in awhile. Watermarked progress updates are generally provided at the sketch approval, flat colors, and final check phases, in which the Client may request revisions. Updates may be requested, but revisions are only granted at the aforementioned stages (sketch, flat colors, and final).
Please provide visual references. Commissions with non-visual references may result in additional fees and/or be declined. Providing full references helps guarantee that the Artist can better fulfill the Client’s request and avoid unnecessary mistakes in the process.
Payment
Payment is via Squarespace Shop payment only. A deposit of 50% (NON-REFUNDABLE) must be paid before work begins. Initial sketches will be provided for the Client to check. Once a sketch is approved, the Artist will work on the details and the remaining balance must be paid in full before the Artist ships the art to the customer. At this point, the commission may not be cancelled and refunds may not be granted unless issued by the Artist.Any and all payments must be made within 72 hours (three days). Unless the Artist has been notified by the Client of various circumstances, the Artist will cancel the commission. Please be aware that any delays may impact the initial-final delivery date.
If for reasons the Client needs to cancel the commission AFTER paying the 50% deposit but BEFORE a sketch is provided, the Artist may grant a partial refund. (The Artist will keep 25% of the total cost minimum).
The Artist reserves the right to cancel the commission and refund an appropriate amount proportional to the work already done at any time. (The Artist will keep 25% of the total cost minimum).
Please be kind. Any aggressive, rude, or inappropriate behavior towards the Artist during the process will result in canceling the commission. The Client will be partially refunded for the commission upon cancellation. The The Artist will be keeping 50% of the total payment if the Client is aggressive, rude, or is behaving inappropriately.
If the client ceases contact for over 30 days, the commission will be considered concluded, files will be delivered as is and no refunds will be issued regardless of progress.
Process
Once the initial 50% deposit (NON-REFUNDABLE) is made, the Artist will send watermarked progress images of the sketch (and flat color, if necessary) for the Client to approve or make revisions. Once a sketch is approved, the Artist will begin work on the details and the remaining balance must be paid in full before the Artist ships the art to the customer. At this point, the commission may not be cancelled and refunds may not be granted unless issued by the Artist.Watermarked progress updates are generally provided at the sketch approval, flat colors, and final check phases, in which the Client may request revisions.
At each progress check, no more than three (3) minor and reasonable revisions may be requested. More than three (3) revisions will incur an additional fee that must be paid in full before adjustments are made. Major revisions that are beyond a reasonable scope will also incur an additional fee that must be paid in full before adjustments are made. The Artist reserves the right to cease making revisions if the requests are too excessive. No revisions may be granted once the final art is approved and the commission is considered complete.
Once the artwork for the specified product is approved, paid for, and complete, the Artist will email the Client .JPG files for social media posting (the artist asks that you tag them in any social meida posting of the art) and the art-creation part of the commission will be considered and marked as completed. Fulfillment for the physical product will begin henceforth and a physical product will be delivered. The fulfillment time for physical products may vary due to various production and shipping time/delays. Updates will be provided to the Client accordingly.
The artwork may not be altered by any other individual once it is finished. For changes and revisions after the commission is marked as complete, a new commission inquiry must be made.